Privacy Policy

At Coastal Comforts, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our beach equipment hire services.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and billing information when you make a booking.
  • Booking Information: Details about your beach equipment bookings, including dates, times, locations, and equipment selected.
  • Communications: Any correspondence you have with us via email, phone, or through our website.
  • Website Usage Data: Information about how you use our website, collected through cookies and similar technologies.

How We Use Your Information

We use the information we collect to:

  • Process and manage your beach equipment bookings
  • Communicate with you about your bookings and our services
  • Improve our website and services
  • Send you promotional emails about special offers or other information we think you may find interesting (you can opt out at any time)
  • Comply with legal obligations

Third-Party Service Providers

We use SimplyBook.me for our booking system. When you make a booking, your information is also subject to their privacy policy. We recommend reviewing their privacy policy to understand how they handle your data.

We also use EmailJS for our contact form functionality. Your name, email address, and message content are processed through their system when you submit a contact form. EmailJS privacy policy is available on their website.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information (in certain circumstances)
  • Opt out of marketing communications
  • Lodge a complaint with a supervisory authority

Cookies

We use cookies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookies through your browser settings.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us.

Last Updated: March 30, 2025

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